Legal
Terms & Conditions
Last updated: June 2026
1. About Us
Limousineservicezurich.com is a booking platform offering a seamless reservation experience with real-time customer support. We proudly partner with Royal Driver Dunisic, a company specialising in luxury limousine transportation services. Our office is located at Alfred-Strebel-Weg 15, 8047 Zurich, Switzerland.
2. Online Security
Limousineservicezurich.com ensures a safe online environment protected by industry-standard SSL encryption, providing a secure and private browsing experience. All data transmitted through our platform is encrypted and protected.
3. Payment Options
We offer two convenient payment methods. Online Payment: we accept major credit and debit cards including American Express, MasterCard, and Visa via secure payment processing. A 3% card processing fee applies to online payments. Wire Transfer: payments can also be made directly to our bank account — please include your Order ID as the payment reference. Orders will be processed after funds clear. Bank details: UBS Privatkonto, IBAN: CH29 0020 6206 2331 7640 P, Account Number: 206-233176.40P, Customer Number: 206-233176, BIC: UBSWCHZH80A.
4. Airport Arrival Transfer — Wait Time
There are no additional charges if your flight arrives early or late. Clients must provide the airline name and flight number so we can track flights and arrive on time.
5. Other Services — Wait Time
A 15-minute grace period is included beyond the scheduled pick-up time. Exceeding the grace period incurs waiting charges at the hourly rate in 30-minute increments. If the delay exceeds 30 minutes, a full hour will be charged.
6. Stop Policy
For point-to-point and airport transfers, a 15-minute free stop is provided. Delays beyond this period are subject to waiting charges at the hourly rate.
7. Cancellation Policy
Cancellations made 24 hours or more before pick-up are free of charge. Cancellations 12 to 4 hours before pick-up: 50% of the agreed sum is charged. Cancellations 4 to 1 hour before pick-up: 75% is charged. Less than 1 hour before pick-up or no-show: 100% of the agreed sum is charged. Changes to reservations must be made at least 24 hours in advance via our website.
8. Davos Special Cancellation Policy
Due to high demand, cancellations for the Davos Special service are not permitted and 100% of the fee will be charged regardless of notice given.
9. Arrival Time & Liability
We are not liable for delays caused by factors beyond our control, such as weather, traffic, or vehicle issues.
10. Passenger Conduct
Transportation may be refused or terminated if passengers are under the influence of drugs or alcohol, or if the chauffeur feels threatened or unsafe.
11. Lost or Damaged Items
We are not responsible for lost, left behind, or damaged items in our vehicles.
12. Smoking Policy
Smoking is strictly prohibited in all vehicles. Violations will result in a minimum charge of CHF 300, plus any additional damage repair costs.
13. Animal Transportation
We currently do not offer animal transportation services.
14. Pricing & Fees
All-inclusive prices include tolls and meet-and-greet service. A 3% card processing fee applies to online payments. Gratuities for the chauffeur are discretionary and based on your satisfaction with the service provided.
15. Communication
Our website, Limousineservicezurich.com, provides all booking options and information. For immediate responses, please contact us between 09:00 and 03:00 European Time.
16. General Terms
Rates, charges, and terms are subject to change without notice. By booking our services, you agree to these terms and conditions in full. These terms are governed by Swiss law and any disputes shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.